Sotavento Hotel & Yacht Club
Що кажуть гості
This hotel is very well located, even though it is not facing the beach side of Cancun. It is remote, safe and surrounded by jungle trees and animals - offering a true Mexican experience. Staff is welcoming and cleaning personnel is very efficient.
Lucian
травень 2024 р.
Good location, not far from the beach, close to some restaurants, and grocery stores, but otherwise on a quiet street. Comfortable, nice, clean place, easy to find, and for good money.
Arnis
жовтень 2023 р.
About the room, if you could get the one in ground level it will be a delight to wake up and sit outside so you could see birds and little lizard roaming around you. For the location, it is a perfect area because you are in both direction, by bus the R1 or R2, one side at 10 min from Cancun downtown and on the other direction you head to the beaches, hotels and bar clubs. And as for the air conditioning in the room it was working well
Esabella
березень 2024 р.
WE LOVED THAT THE STAFF LET US CHECK-IN EARLIER. Our original flight at 11pm was canceled, so we had to wait another 3 hours for our flight, so we were really tired. WE LOVED THE LOCATION- It was at kilometer (km.) 4. A walking distance to get the Ultramar Ferry to Isla Mujeres. In the way there, there were about 5 kiosks by the lagoon. Another thing that we LIKED was the hotel’s A la Carte BREAKFAST since it was very tasty. The presentation could have been better. A tiny bowl of fruit could have filled the emptiness in the Chorizo Omelette plate. It had a small portion of refried, black beans with 2 pieces of white bread. My in-law’s red chilaquiles with 2 fried eggs looked & was delicious! WE LOVED THE NICE LAGOON, right next to the Palapa structured restaurant! We LIKED the high & big Palapa that provided a NICE SHADE to look at the lagoon. The the lagoon & yachts can be seen from the swimming pool, as well. WE ALSO LIKED THE NATIVE TREES AND PLANTS that serve as gardens. We even found a ripe mango under a mango tree. WE LOVED PLAYA DELFINES, at 14 kilometers away from the hotel. The city bus charges $12 pesos to get there, from 1 block, from the hotel. There was a convenience store (OXXO) at about 1 block + 300 steps from the hotel. WE LIKED THE AC. It was very effective!
Jose
жовтень 2023 р.
We had a pleasant experience overall! The person at reception greeted us warmly with a welcoming smile and quickly found a room that met our requirements. The stay was great, with the location being super convenient—close to shops and the bus stop. To make it even better, I’d suggest adding a hair dryer and a small fridge in each room to keep water cool, as well as an air freshener to enhance the atmosphere.
Leidy
листопад 2024 р.
Nice small hotel seconds from a marina. All staff pleasant. Pool nice and cleaned every morning. Many trees and plants between reception and room making it feel like you are in the jungle. Room clean, shower excellent.
Miles
лютий 2024 р.
We felt very comfortable and very safe. Nice old school basic hotel with a great location.
Marissa
травень 2023 р.
The room was great, just as expected the patio area was nice. We did get to see wildlife, life racoons in the trees.
Jessica
квітень 2023 р.
I'm happy to write a positive review of Sotavento hotel, highlighting the excellent service provided by the staff, particularly the tours lady at the front desk who helped me book tours and assisted with my transportation arrangements. During my recent stay at Sotavento hotel, I was impressed by the high level of customer service provided by the staff. The tours lady at the front desk was especially helpful, going above and beyond to ensure that my stay was comfortable and enjoyable. When I had difficulty communicating with my shuttle service to the airport, the tours lady at the front desk spent over an hour helping me to resolve the issue. She was patient and attentive, taking the time to understand my concerns and working diligently to find a solution. Throughout my stay, the staff at Sotavento hotel were friendly and accommodating. They were always available to answer questions and provide recommendations for local attractions and restaurants. The hotel itself was clean and well-maintained, with comfortable rooms and a range of amenities to suit all travelers. Overall, I highly recommend Sotavento hotel to anyone looking for a pleasant and hassle-free stay in the area. The staff's commitment to customer service, and in particular the tours lady at the front desk, was outstanding and made my experience truly memorable.
Sufiyen
лютий 2023 р.
I'm a multiple repeat guest so I know what to expect and know that Sotoventa is an excellent value for the money. It is, however, not for the average tourist. The hotel staff is kind and genteel but they are neither fast nor efficient. Raccoons may try to open your patio door at night if you don't shut them properly. It's also a yacht club, so occasionally a boat owner may blare his stereo at 1:00am. The hotel wifi works really well......in the hotel lobby, it does not reach your room unless you are in A-C stairwells. With that said, it has old Cancun charm, it's a great location away from the tourists but inside the tourist zone. I love it.
Darrell
січень 2023 р.
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